Privacy Policy

At 3isacharm, we value and respect your privacy. We are committed to safeguarding your personal data and ensuring that your experience on our e-commerce platform is both secure and pleasant. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in other ways. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with an efficient and personalized shopping experience, we collect various types of information:

a) Personal Information:
When you create an account, make a purchase, or interact with us, we may collect personal details, including:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (credit/debit card information, PayPal, etc.)

b) Non-Personal Information:
We automatically gather certain information when you visit our website, such as:

  • IP address
  • Browser type
  • Device information (e.g., mobile or desktop)
  • Pages visited and time spent on our site
  • Cookies (as described below)

c) Cookies and Tracking Technologies:
Our website uses cookies, which are small text files stored on your device to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, improve the website’s functionality, and analyze traffic. You can manage or disable cookies in your browser settings, but doing so may affect your ability to use some features of our website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and provide shipping and delivery services.
  • Customer Support: To assist with inquiries, returns, exchanges, or any issues you encounter with our products or services.
  • Account Management: To create and manage your account, track your orders, and send you account-related notifications.
  • Marketing Communications: To send you promotions, updates, and personalized offers, unless you opt-out of receiving such communications.
  • Website Improvement: To analyze and improve our website’s design, performance, and user experience.
  • Legal Compliance: To comply with applicable laws and regulations, and protect our rights, property, and safety.

3. Data Security

We take the protection of your personal information seriously and implement a variety of security measures to prevent unauthorized access, alteration, or disclosure of your data. We use encryption (such as SSL) for transmitting sensitive information like payment details, and our website is hosted in secure environments. However, please be aware that no method of data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers to help us run our website and conduct our business, such as:

  • Payment Processors: To complete transactions securely (e.g., credit card companies, PayPal).
  • Shipping Providers: To deliver your orders (e.g., UPS, FedEx).
  • Marketing Partners: To send promotional content (with your consent).
  • Other Service Providers: To help with customer support, fraud detection, website maintenance, etc.

These third parties are required to keep your information confidential and only use it for the purpose of providing their services.

We may also disclose your information if required by law, or to protect the rights, property, and safety of 3isacharm, our customers, or others.

5. Your Rights and Choices

You have several rights regarding your personal information, including:

  • Access and Update: You can access, update, or correct your account information at any time by logging into your account.
  • Marketing Preferences: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email or by contacting us directly.
  • Delete Your Account: You may request to delete your account by contacting us, subject to certain legal requirements.
  • Request Information: You can request a copy of the personal data we hold about you and ask for any incorrect data to be corrected.

If you wish to exercise any of these rights or need assistance, please contact us at [email address].

6. Third-Party Links

Our website may contain links to third-party websites or services that are not under our control. This Privacy Policy applies only to 3isacharm‘s website. We encourage you to review the privacy policies of any third-party websites before providing them with personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically for the latest information on how we protect your data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please don’t hesitate to contact us:

Email: support@3isacharm.com
Phone: 757-689-7626
Address: 4605 Rothwell Ct
Virginia Beach, VA 23456

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.